(415) 554-8812

Landlords in San Francisco face unique issues due to the restrictions placed on them by the San Francisco Residential Rent Stabilization and Arbitration Ordinance, or commonly known as the Rent Control Ordinance.  The majority of tenants in San Francisco are covered by the Rent Control Ordinance which limits the amount that landlords can increase a tenant’s rent each year and severely limits the landlord’s ability to terminate a tenancy (there are other restrictions but for practical purposes these are the two big issues).

 The Rent Control Ordinance has changed the whole dynamics of the landlord – tenant relationship.  Instead of valuing long term tenants, most landlords would prefer to have their units turnover every few years because vacant units are not covered by the rent ordinance.  The landlord has the opportunity to increase the rent to fair market value when the unit becomes vacant.  The longer the tenant has been living in a unit the lower their rent will be compared to fair market value thus the less valuable that tenant will be to the landlord.

Although rent controlled tenants enjoy lower rents, there are negatives for the tenant too under this system.  Landlords are not likely to make unnecessary improvements to rent controlled units and oftentimes put off making improvements to the building as a whole.  Repairs and maintenance are often kept to a bare minimum and cosmetic improvements such as new carpet and paint are rarely undertaken.   Tenants can also suffer if one of their neighbors is creating a nuisance – playing loud music late into the night or other undesirable behavior. It is extremely difficult to evict a bad tenant that is bothering everyone else in the building as that tenant is protected by the Rent Control Ordinance too.  Stephanie Gordon at Gordon Property Management in San Francisco has to advise her tenants that call in with complaints about other tenants that there is really very little that she can do to help the situation.  Gordon Property Management will write letters to offending tenants and talk to them about their behavior but they cannot force bad tenants to behave.  In this kind of situation the Rent Control Ordinance hurts everyone!

Roommate changes are an area of Rent Control in San Francisco where landlords should proceed with caution.  The Rent Control Ordinance dictates that landlords must allow tenants to replace one roommate with another.  However, Stephanie Gordon, San Francisco Property Manager advises that new roommates be treated as “unauthorized subtenants”.  The landlord should not acknowledge the new roommate in any way – do not take an application, accept a rent check, or respond to the new tenant verbally or in writing.  All requests for maintenance and repairs etc. should come only from tenants who are named on the lease agreement.  The original tenants on the lease are considered “master tenants” and once all the “master tenants” have vacated the property the remaining unauthorized subtenants are not covered by much of the Rent Control Ordinance – thus allowing the landlord to raise the rent to fair market value.  This may not seem important several months after signing a new lease but 3-5 years down the line it could be extremely important advises Stephanie Gordon of Gordon Property Management.

The San Francisco Rent Control ordinance with its master tenants, unauthorized sub tenants, and other rules can lead to many unintended and undesirable consequences for landlords who are not familiar with the Ordinance. Making even a small mistake could end up being a costly blunder.  Becoming familiar with the Rent Control Ordinance is a must for all San Francisco landlords.

 

John recently joined Gordon Property Management’s maintenance team. He works with Alen in repairing and maintaining residential real estate for GPM’s clients.

Messages for John can be left with Nanette at (415) 554-8812 x 202 or by Email: maintenance@gpmsf.com

 

Nicole is our Receptionist & Assistant Property Manager who joined the team in January 2017. She communicates often with our tenants and provides support and assistance to them as well as to the other members of our office. Nicole is also in charge of the annual property surveys for our company making her very familiar with most GPM properties as well. This familiarity proves very useful when assisting Jasmine as part of the maintenance team.
Main Line: 415 554-8812 x210
Email: nicole@gpmsf.com

 

Jasmine Miller is the Maintenance Coordinator at Gordon Property Management. Jasmine has been with the company since 2015. She oversees all maintenance request for the properties we manage. Jasmine has completed the San Francisco Apartment Associations CCRM series.

Main line: 415 554-8812 x205
Direct Line: 415 625-0993
Email: jasmine@gpmsf.com

 

Alen is a talented Maintenance Technician with years of knowledge and experience repairing and maintaining residential real estate. Alen has been with Gordon Property Management since 2004.

Messages for Alen can be left with Nanette at (415) 554-8812 x 202 or by Email: maintenance@gpmsf.com

 

Ryan is our Bookkeeper. He handles all of the billing and rents received from tenants and assists with maintenance. Ryan has been with Gordon Property Management since 2012. Ryan has completed the San Francisco Apartment Association CCRM series.
Main Line: (415) 554-8812
Direct Line: (415) 728-0141
Email: ryan@gpmsf.com

 

Nanette BarrNanette is our Property Manager & Leasing Agent at Gordon Property Management. Nanette is a licensed California Real Estate Salesperson and has completed the San Francisco Apartment Associations CCRM series. Nanette has been with Gordon Property Management since 2005.
Main Line: (415) 554-8812 x 202
Direct Line: (415) 625-0992
Email: nanette@gpmsf.com
CA DRE License #01929355

 

Meghan joined Gordon Property Management in 2004 after working in the insurance industry for many years. Meghan is a licensed California Real Estate Broker and has completed the San Francisco Apartment Associations CCRM series. Call Meghan to discuss having your property professionally managed by Gordon Property Management.
Main Line: (415) 554-8812 x 204
Direct Line: (415) 625-0990
Email: meghan@gpmsf.com
CA DRE License #01780930

Stephanie Gordon
Stephanie Gordon is an active member of the Professional Property Management Association of San Francisco (PPMA), the San Francisco Apartment Association (SFAA), the California Apartment Association (CAA) and the National Association of Real Property Managers (NARPM). Stephanie was named the 2010 Property Manager of the Year by the San Francisco Apartment Association. This award was quite an honor and a fitting testimonial to her dedication and professionalism as a property manager. Stephanie received her Master’s Degree in Real Estate from Golden Gate University in 1986. Stephanie is a native San Franciscan and loves all things real estate related.

Main Line: (415) 554-8812 x 201
Direct Line: (415) 625-0989
Email: stephanie@gpmsf.com
CA DRE License #00874781

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RENT DUE: All rents are due on the first day of the month. Some of our leases have a grace period. Any rent not received by 5:00 PM on the last day of the grace period is considered late and will incur a late fee. Rents can be paid on line, mailed to us, or dropped off at our office. There is a secure mail slot to the far right of our front door where rents can be dropped off 24/7.

LATE RENT: Any rent not received by 5:00 PM on the last day of the grace period (if any) is late and a late fee of 5% will be charged. Personal checks are not accepted after the 5th of the month. If your rent is late it must be paid with a cashier’s check or money order (payable to Gordon Property Management) and must include the late fee.

BOUNCED CHECKS: If your check is returned by the bank for non-sufficient funds, or for any reason, you will be charged a retuned check fee of $40.00 PLUS the late fee of 5%. Replacement checks must be paid with a cashier’s check or money order and must include the NSF fee and the late fee. Personal checks will not be accepted by any tenant who has had two checks returned by the bank.

AUTOMATIC PAYMENTS: If you choose, you can arrange for an automatic payment with your bank. You can also make online rent payments via our Online Tenant Portal. Click here to PAY RENT ONLINE NOW.

MOVING OUT: You must give 30 days written notice of your intent to move out. Once we receive your notice we will send you a move out packet with information regarding the pre-move out inspection and cleaning instructions.

MAINTENANCE REQUESTS: All requests for maintenance and repairs must be made through the TENANT PORTAL. You must give us permission to use our keys for entry or you must be home to let the repair person in.

After business hours, evenings and weekends we can only accommodate emergency repairs which are generally limited to plumbing emergencies and you will have to be home to meet the repair person. For after hour emergencies please call the office (415 554-8812) and our answering service will be able to assist you.

PLUMBING: Gordon Property Management will cover the cost of most plumbing repairs, however you should be aware that we do not cover the costs of repairs that are due to a tenants’ negligence or lack of care.

GARBAGE DISPOSALS: Gordon Property Management will not pay to clear jammed or frozen garbage disposals. This is the most common type of maintenance request and is almost always caused by misuse or overuse of the garbage disposal. They are delicate machines and are not intended to grind up many kinds of foods or a large volume of food. Use the garbage disposal at your own risk!

LOCKOUTS: If you lock yourself out of your apartment you will have to call a locksmith at your own expense.

EMERGENCY MAINTENANCE REQUESTS: For emergency repairs you may call the office (415) 554-8812 and then follow up by completing the form or logging into the portal.

After hour emergencies please call our answering service at (415) 554-8812.

 

Completed Rental Application – EACH applicant over 18 years of age who will be residing in the unit must complete in its entirety and sign Gordon Property Management’s Application. You can complete an application online through our listings.

Provide Credit Check and Processing Fee – EACH applicant over 18 years of age who will be residing in the unit must provide a $35.00 non-refundable credit check and processing fee. Payment methods for this fee may be online, cash, check or money order made payable to Gordon Property Management. Credit check and processing fees are non-refundable. The amount charged covers the actual cost of credit report, unlawful detainer (eviction) search and/or other screening reports and the administrative costs to obtain, process and verify screening information.

Provide Gordon Property Management with income documentation. Applicants can upload income verification or provide them to Gordon – Property Management via fax, email or in person.

Income documentation includes copies of your most recent paystubs, offer letters or tax returns. We will not begin working on your application until we receive all of these items.

Qualifying For An Apartment

INCOME:
In order to rent an apartment or home from Gordon Property Management applicants must be able to show that their monthly income is equal to or greater than 3 1/2 times the monthly rent. We consider all verifiable income of all applicants in the household. Self-employed persons may need to submit tax returns and / or bank statements. Students who are receiving parental support will need to have their parents qualify and sign a rent guarantee.

CREDIT REPORTS:
The credit report is one of several factors we use in evaluating a tenant. Although a high credit rating is preferable, we recognize that many potentially great tenants have had credit problems in the past. If your credit history is less than ideal please tell us why.

REFERENCES:
We will contact your current and your former landlord for references. The rental reference is an extremely important factor in evaluating prospective tenants, so make sure your application includes accurate phone numbers for your current and former landlord.

PETS:
Some of our properties are willing to consider pets and some will not. If we are able to consider pets our ads will clearly state that pets are negotiable. Cats must be spayed or neutered and in some cases they must be indoor cats. Dogs must be at least two years old and we must be able to either meet the dog or get references for the dog. Read our pet agreement carefully and make sure you are willing to comply with the terms of the pet agreement.

SELECTION PROCESS:
Selecting a tenant from several qualified applicants is not easy. We use all of the above factors in combination in choosing a tenant. We will offer the unit to the first qualified applicant to submit a complete application, with the following exceptions: 1) Applicants who offer over the asking price will be given priority consideration and applicants who offer less than the asking price will be considered after those offering full price or more. 2)An applicant without a pet may, in some cases, be offered a unit before an applicant with one. Applications shall not be considered received until they are complete.

SIGNING A LEASE:
If you are selected for an apartment, you will have 48 hours from the time we offer you the apartment to sign the lease and pay the full security deposit. All leases are 12 month leases. The first month’s rent will be due at the start of the lease and before you are given keys to the apartment. Both the security deposit and the first months’ rent must be paid through our on line application or paid with a cashier’s check or money order (payable to Gordon Property Management). Applicant will be required to obtain a renter’s insurance policy prior to occupancy. Smoking of tobacco products is prohibited on the entire property pursuant to Article 19F of the SF Health code. However, some prior rental agreements in building are not subject to this regulation.

EQUAL HOUSING OPPORTUNITY:
We do Business in Accordance with the Fair Housing Act. (The Civil Rights Act of 1968, as amended by the Fair Housing Amendments Act of 1988).

IT SHALL BE ILLEGAL TO DISCRIMINATE AGAINST ANY PERSON BECAUSE OF RACE, COLOR, RELIGION, SEX, (PHYSICAL OR MENTAL) DISABILITY, FAMILIAL STATUS (HAVING ONE OR MORE CHILDREN), OR NATIONAL ORIGIN

In the sale or rental of housing or residential lots
In advertising the sale or rental of housing
In the financing of housing
In the appraisal of housing
In the provision of real estate brokerage services
Blockbusting is illegal
Anyone who feels he or she has been discriminated against should send a complaint to:

U.S. Department of Housing and Urban Development

Assistant Secretary of Fair Housing and Equal Opportunity

Washington, D.C. 20410

 

Jordan Rugg joined the GPM team in 2018 as Leasing Agent and all-around assistant.  After 5 years as a school teacher, Jordan decided it was time to join the family business (Jordan is the son of Founder Stephanie Gordon). 

Direct Line: (415) 742-8027
Email: jordan@gpmsf.com

 

Tierney enjoys working part time for GPM.  She works remotely helping us with administrative tasks and showing our rental listings on the weekends. 

Email: tierney@gpmsf.com